We try to answer emails as promptly as possible. We are a small family owned business and spend most of our day making products and packing orders. We will try to respond within 24 hours on business days.
If the answering machine picks up during business hours we are probably up to our elbows in botanical butters so please call back! Please do not leave messages on the voice mail. In addition to our voice mail being unreliable there have been times when we were unable to distinguish what the names and numbers left on messages were and as a result we were unable to return your calls.
Orders are processed and shipped on business days!
HOURS OF OPERATION:
Monday thru Friday
9am - 2pm Eastern Time
Although we are closed
Saturday & Sunday,
you can place orders online
24 hours a day, 7 days a week.
We are closed on all US Legal Holidays
Since we are a family business, there are times during the year when we close for holiday family time, family events, vacations, or even a family emergency. We will post these dates below.
US LEGAL HOLIDAYS 2014
We are closed on all US legal holidays so we can spend time with our family!
Wednesday, January 1, New Year's Day
Monday, January 20, Martin Luther King’s Birthday
- Monday, February 17*, George Washington’s Birthday
Monday, May 26, Memorial Day
Friday, July 4 Independence Day
- Friday, August 29, Painting and Renovations
*Monday, September 1, Labor Day
Monday, October 13, Columbus Day
Tuesday, November 11, Veterans Day
**Thursday, November 27, Thanksgiving Day
Wednesday & Thursday, December 24 & 25, Christmas Eve and Christmas Day
*We will also be closed Tuesday, September 2 through Monday, September 8th (for Birthday and Anniversary Celebrations)
**We will also be closed Friday, November 28